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Return & Refund Policy

Thanks for shopping at Unique Destine (UD) website: www.uniquedestine.com (Unique Destine – Know Yourself)

If you are not entirely satisfied with your purchase, we are here to help you.

Refunds

You have 24 hours (1 calendar day) to request for refund of purchased product from the date and time you received it

Products of UD and associated members

  • - UD owned products are non-refundable
  • - UD will have all rights to reject any refund request for UD Products from any customer

Other commercial product partners

  • - Refund request will be approved or rejected, based on commercial terms between other commercial product partners and UD
  • - UD will have all rights to approve or reject the product refund request from the customers basis commercial terms and conditions for products or services agreed between other members/partners and UD
  • - UD will also have rights to provide other options basis commercial terms and conditions for products or services agreed between other members/partners and UD
  • - Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item
  • - If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit with a certain amount of days, depending on your card issuer’s policies

Returns

You have 48 hours (2 calendar days) to request for returning the purchased product, from the date and time you received it

Products of UD and associated members

  • - Once you purchase any UD owned product, it cannot be returned but you can exchange the same with other UD owned products on the website
  • - UD will have all rights to accept or reject the product exchange request of customers choice but will provide exchange options of other products to customer based on availability of the product

Other commercial product partners

  • - Return request will be approved or rejected, basis commercial terms and conditions for products or services agreed between other members/partners and UD
  • - UD will have all rights to approve or reject the product return request from the customers basis commercial terms and conditions for products or services agreed between other members/partners and UD
  • - UD will also have rights to provide other options basis commercial terms and conditions for products or services agreed between other members/partners and UD
  • - To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging
  • - Your item needs to have the receipt or proof of purchase.

Items not eligible:

  • - Damaged or used products
  • - Items without receipt or proof of purchase
  • - Pirated or dummy items

Sales Items

UD Products:

  • - Books
  • - Modules and Courses
  • - Trainings
  • - Counselling
  • - Consulting
  • - Creative Art
  • - Travel Bookings
  • - Food and Beverage

Other Commercial Partners:

  • - All partner products that can be sold basis commercial terms and conditions for products or services agreed between other members/partners and UD

How to request for refund or return your Item

  • - Send us a mail on support@uniquedestine.com, requesting refund or return details as per the timeline and we will reply you immediately.
  • - Ensure that you type the subject line format as “Return/Refund of purchased product (Item name) dated DD/MM/YYYY” (If the subject line is not in a proper format then UD reserve the right to reject or refuse service to any order, person or entity, without the obligation to assign reason for doing so)

Shipping

You will be responsible for paying for your own shipping costs for returning you item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact us

If you have any questions on how to return your item to us, contact us at support@uniquedestine.com or call us on +919820977399